Please see below details of our postage charges and details of our Returns and Exchange policy. Patchwork Peggy's Vintage Emporium uses Royal Mail for small items and we can track their safe arrival and retain proof of postage. Larger items will be sent via courier and signed for. All international postage is via Royal Mail and can be tracked online. Please see UK Delivery Charges (not international charges)
FREE DELIVERY for orders over £30 UK ONLY
European Delivery Charges are not calculated within the check out page please email us with your address for the postage to be added.
Royal Mail International delivery
Small package £20 (Airsure 3-5 days)
Large package £26 (Airsure 3-5 days)
Rest of World Please drop us a line on the contact page for a quote of the delivery costs.
RETURNS & EXCHANGES POLICY
Whilst it is Patchwork Peggy's aim to provide you with 100% satisfaction with your items, please read the following terms and conditions.
1. The item(s) must be un-damaged and complete in their original packaging and the invoice enclosed with the original order.
2. All returned goods must be received by us within 30 days of receipt of your goods as per the Government guidelines on Consumer Rights 1st October, 2015 and you must inform Patchwork Peggy's Emporium within 14 days of your order arriving that you are intending to return the item in question.
3. If the return is being made because you have changed your mind, you will be required to pay the return postage costs to the address shown below and will only be reimbursed the cost of the item.
4. We advise that all returned goods should be sent by tracked postage and the amount paid for the item disclosed to the Post Office so there is relevant insurance whilst in transit. To Patchwork Peggy's Vintage Emporium, 76 Belmont Road, Westgate-on-sea, Kent, CT8 8AY.
5. Upon receipt of the returned item and upon checking it to be undamaged and complete, Peggy's will reimburse the value of the item back to your card/account used in the original transaction within 6 working days plus the return postage costs in accordance with the above criteria and at the discretion of Patchwork Peggy's Vintage Emporium.
WE ALWAYS ENDEAVOUR TO PROVIDE A FRIENDLY, HELPFUL SERVICE AND ANY CONCERNS OR QUESTIONS, PLEASE CONTACT US AND WE WILL BE HAPPY TO HELP.